FAQ

Yes you are welcome! Reservations are recommended for the Restaurant and Breakfast.

Our rooms are available from 4 pm. If you arrive before 4pm and your room is not available, we will take care of your luggage and you will be able to use our common areas: bar, swimming pools and gardens.

We kindly ask our guests to vacate their rooms by noon, a supplement of 50€ will be charged in case of late check out request until 3 pm.

No, the cottage rooms are located in our gardens.

As long as your room is vacated by 12:00, you can continue to use our common areas: pools, patios, lounges etc.

Your friendly and well-behaved pets are welcome in your room for an extra charge of 20€ per night. They are also accepted in our Restaurant Òliba. Unfortunately, they will not be able to follow you to the Datcha, the Bistro Casals and our Spa.

Yes, a baby cot is available free of charge for all children under 3 years old. From 3 to 10 years old an extra mattress is available in the rooms of the Château.

No, they are located at the Grand Hotel, a 5-minute walk away. We will be happy to take you there with the mini-moke. Ask at the reception.

The access to the Thermal Spa is in supplement of the room & breakfast, at the rate of 48€.

Access to the Spa is only available from 5 pm. Access to the Spa includes a course of thermal treatments, accompanied by a thermal agent. A reservation is required.